We're Here to Help
Real support from real people. Get the help you need, when you need it.
Submit a Ticket
Open a support request and track its progress through our online portal.
Open Portal
Call Support
Speak directly with a U.S.-based support technician. Available 24/7 for emergency issues.
1-800-555-1234
Knowledge Base
Browse our library of how-to guides, FAQs, and troubleshooting articles.
Remote Assistance
Allow our technicians to securely connect to your system for hands-on help.
Frequently Asked Questions
Quick answers to common questions.
How do I reset my voicemail password?
Log into the user portal, navigate to Settings > Voicemail, and click ‘Reset PIN’. You can also dial *98 from your phone and follow the prompts.
How do I forward my calls to my cell phone?
You can set up call forwarding through the user portal or by pressing the Forward button on your desk phone. Contact support if you need assistance.
What should I do if my phone shows 'No Service'?
First, check that the phone is properly connected to your network. If the issue persists, try unplugging the phone for 30 seconds and plugging it back in.
How do I add a new user to my phone system?
Administrators can add users through the admin portal. For assistance, contact our team and we’ll help you set up new extensions.